Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-energy-efficiency-solutions-for-kitchens.livebursts.com (hereafter referred to as “AI Energy Solutions,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from users accessing our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-energy-efficiency-solutions-for-kitchens.livebursts.com.
  2. All associated mobile and desktop applications.
  3. Services and products offered through these platforms.
  4. Any other third-party services or tools directly linked from our website, though please note that this policy does not extend to their privacy practices.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user.
  2. Visiting any of our websites linked to this Privacy Statement.
  3. Subscribing or unsubscribing from our newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information for various purposes:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact data.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Financial records, including bank account numbers (if stored), investment portfolios, or other financial transaction-related data.
  4. Purchase Information: Product/service purchases, order histories, and purchase preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for analytics and service improvement.
  6. Location Data: GPS coordinates and location services data to personalize content and services based on your geographic region.
  7. Feedback: Comments, reviews, surveys, and other user-generated content that you choose to share with us.
  8. Social Media Information: Data from social media platforms when you interact with our content or use our services through these platforms.
  9. Product Information: Details about the products you purchase or express interest in, including product specifications and preferences.

We collect this data through various means: user input forms, account settings, direct interactions with our support team, automated tracking technologies (like cookies), and third-party partners who share information with us for specific services.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our website, such as login sessions and page navigation.
  2. Preference Cookies: Used to remember user preferences, language settings, and other customization options.
  3. Analytics Cookies: Track site usage, measure performance, and collect aggregate data for improvement purposes.

Users have control over non-essential cookies through our Cookie Manager, where you can manage or block specific types of cookies.

Retention and Deletion

We retain personal data as necessary to fulfill the purpose for which it was collected, comply with legal obligations, and maintain secure operations. Once the retention period expires or when the purpose is achieved, we anonymize or delete the data securely.

Security Measures

AI Energy Solutions implements robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols for data in transit and at rest to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Our systems have access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate steps to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from discrimination when exercising your rights.
  8. Appeals/Complaints: File complaints with relevant supervisory authorities or contact our privacy team for inquiries and data-related requests.

Changes to Policy

AI Energy Solutions reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically.

Contact Information

For any questions, comments, unsubscribe requests, or data privacy inquiries, please contact us:

  • Email: contact@ai-energy-efficiency-solutions-for-kitchens.livebursts.com
  • Address: [Provide physical address]